Overview Ansley Animal Clinic is a neighborhood vet clinic located in the Morningside/Virginia Highlands area of Midtown. We are currently looking for a full-time front desk receptionist willing to work a flexible schedule. Applicants should have at least 1-year office experience, 2-years customer service experience, and good general computer skills. Veterinary clinic experience is not required but is strongly preferred. Saturday availability is a MUST as you will be required to work ~2-3 Saturdays a month (9am-1pm). Primary Responsibilities: - Accurate management of veterinary medical records
- Appointment scheduling and management
- Filing and responding to e-mails
- Serving as a communication hub between clients, hospital staff, vendors, and referring hospital staff
- Management of multiple phone lines
- Accurate management of financial transactions
We are seeking a bright, energetic, detail-oriented person with strong oral and written communication skills. The charter of this role is to manage the flow of communication between clients and medical staff, to schedule appointments, maintain records and process transactions. This is a high-volume and fast-paced work environment. The ideal candidate has an exceptional ability to multi-task and has superior attention to detail. You will learn and understand veterinary medical terminology, and you must be able to maintain composure in a busy (and sometimes noisy) environment. We are looking for an outgoing, friendly, and extroverted personality to fill this role. COVID-19 considerations: We are currently not allowing non-staff members in the building, so most client communication happens over the phone. Ability to manage multiple phone lines accurately and efficiently is a MUST. Masks must be worn by staff members at all times. Applicants will have their temperature taken prior to entering the building at an in-person interview. Hours Monday-Friday, 7:30am – 6:30pm Saturday, 8:30am – 1:00pm Typically will work four days Monday-Friday, or three and a half days + Saturday. To apply: For consideration please email your cover letter and resume as a pdf to jobs@ansleyanimalclinic.com with the subject line ATTN: Front Desk Potential candidates will be contacted. NO PHONE CALLS. |